FAQ
General Questions
What is a wine stopper?
A wine stopper is an essential wine accessory to close leftover wine bottles before refrigerating them. Wine stoppers are used because it is hard to put the original cork back into the bottleneck.
Wine stoppers vary in shapes, sizes, and materials. The three typical types are the cork wine stopper, rubber wine stopper, and plastic wine stopper. All these wine stoppers look very different, especially the top. The top part can be made from plastic, wood, or even precious metals and crystals. However the bottom part of the stoppers are primarily made of the above 3 typical materials, and newer versions of wine stoppers are made to expand in the wine glass to ensure a tighter seal.[1]
How long have you been selling wine stoppers?
www.WineStopperStore.com has been in the business of wine stoppers since March of 2009. We intend to be selling wine stoppers for many years to come. Our development of the website is ramping up and we are adding new products everyday. Shop with confidence in our commitment to customer satisfaction.
What is the 1 year money-back guarantee?
We created the 1 year money-back guarantee because we know some of you want to buy the products as a gift. We are confident that the person you buy the gift for will absolutely love their wine stopper. If the person who receives the gift is not crazy about their wine stopper, we will let them return or exchange the product as long as it is in new and unused condition. Shop with confidence!
Do you offer special volume discount pricing?
We do offer special volume or bulk pricing. Call us and we will work with you on product pricing on bulk orders.
Checkout Questions
Can I order wine stoppers if I do not have a Paypal account?
Yes.
Is your checkout system secure?
Yes. We use PayPal to securely process our payments.
Does WineStopperStore accept credit cards?
Yes. You can pay securely with your credit card in our checkout system.
Do you accept any other methods of payment (other than PayPal and credit cards)?
No, we only accept credit cards and PayPal checkout.
Shipping Questions
What carrier does WineStopperStore.com use?
Our standard shipping carrier is UPS. We ship via other methods as needed. Simply place a note on the order when working your way through the checkout system and we will do everything we can to accommodate special requests.
I have placed my order. How long does it take to receive my order?
It generally takes anywhere from 3-5 business days to receive your order. If you have ordered custom made products (monogrammed wine stoppers for example) your shipment will most likely take longer than that. Please review our terms and conditions page to see our standard shipping policy.
I need my order tomorrow. Can WineStopperStore.com offer overnight shipping?
Yes we can. Please review our shipping policy on the terms and conditions page
[1] http://en.wikipedia.org/wiki/Wine_accessory#Wine_stopper



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